Frequently Asked Questions
* Who is Aesir?
Aesir Computing, Inc. is a corporation registered (1990) in the
state of Virginia. Our headquarters is located in Herndon, VA
and is about 20 miles outside Washington, DC.
Our contact information
* I found you via a page called Connections - what is it?
is our premier online publication
featuring popular travel destinations in
Connections has proven to be extremely popular
with our viewers and presently attracts over 23000
unique visitors each and every day with a monthly increase
of 15% in viewership (figures are as of June, 1999).
* Do you only handle resort-related Web sites?
No. When we first entered into the Web site design market we
did focus primarily on resort and property management companies.
If we had diluted our focus then we certainly would not have learned
many of the key factors involved in attracting online
travelers to our clients sites. After 2 years of Web site
design, implementation, and maintenance, we have come to
understand much about the online viewer.
With all of our "lessons learned", we feel comfortable
to embark on new frontiers as well as enhance our current
offerings. These include new
to enhance web site development and maintenance, and new topic
areas for successful web
sites like golf courses and
commerce-related sites (i.e.
Relocation Central and
Cort Business Services.)
* Then is Aesir an Internet Service Provider (ISP)?
Aesir is an Internet Presence Provider (IPP). We have
a close alliance with a local ISP which frees us from
the difficulties and issues of being an ISP. We feel
that this arrangement works best for not only our company
but also for our clients.
* Why aren't you located in a resort area? Wouldn't it
be better to be located close to your clients?
Aesir existed as a company long before we endeavoured into
the Web site development arena. We've always been
located in the metro-D.C. area and have found this to
be technologically advantageous. We have an alliance with
a national Internet Service Provider (NSP) who is directly
connected to all the NAPs and maintains 80+ private peering points.
This eliminates problems
with any upstream internet service provider outages affecting our
services. Many of the resort areas we deal with do not
have near the capacity nor connectivity to the Internet
which we enjoy in the metro-D.C. area. This is very important
since a Web site is designed to be online and accessible 24 hours
a day, 7 days a week.
And as important, we do embrace technology and utilize
the many tools of communication (FAX, phone, email, overnight courier)
to stay in very close contact with our clients.
* Do you only do Web site development?
No. The founders of Aesir are computer programmers
with many years experience. We are always looking for ways
to enhance our web sites and to implement our Web site designs
quickly. From our desire to build a better Web site we have
Web Site development
and maintenance products. Also, if you take
a look at our "About
Aesir" page, you'll see that we also do work
for companies involving Internet security, firewalls, and
other technologies. Why even the Web server we use at
is our own software product. Many times over the last
several years, we have evaluated many of the popular
Web servers on the market and found them deficient. Our
custom Web server allows us to quickly prototype
and implement our ideas.
Aesir is not wholly comprised of programmers. We also
have onboard a professional sales staff and
a marketing/advertising manager with many years experience
in the traditional mediums. And after 2 years of Web
site development and maintenance, we feel comfortable to say
that our experience in advertising now extends into this
new medium of the Internet/World Wide Web.
* How many people actually work on and create these Web sites?
We have 2 full-time employees who handle (and have handled) all
of our Web site design, development, implementation, and maintenance.
Since 1993, we have developed a large number of
software programs and scripts to assist in the building
and maintenance of our client's Web sites. These tools allows us
to generate and build web sites at a lower cost to you and ultilize
temporary staff as the need arises without compromising quality.
* So many other IPPs don't manage their own hardware for
Web services. Is Aesir similar to these other companies?
Aesir manages and maintains all of the hardware and software
engaged in our client's Web site development, implementation,
Our Web servers are physically located on separate networks
in different offices
(T1 and 100Mbs access) for redundancy. Our goal is to provide
our clients with a complete solution so that they don't have
to deal with the technical issues. Also, by handling our
Web servers inhouse we are better able to upgrade and
improve the service. As the Web technologies change, so can
our services change.
* I would like a true virtual domain. Do you offer that?
Yes. We offer a "true" virtual domain such as http://www.yourcompany.com/
and can point it anywhere you want. This allows you the flexibility
of hosting your pages with any other provider including Aesir but the
ability to create dynamic pages for tracking purposes. In other words,
without changing your current site, or add new pages, you could
designate that you have the following pages in print advertising:
http://www.yourcomopany.com/WP - (Washington Post) and
http://www.yourcompany.com/WSJ - (Wall Street Journal) to
track these traditional advertising listings more effectivly. Visitors
would be sent directly to your real site and you would
have this information on your monthly summary so that you could track
how they found your site.
as an example of this service.
* What about a virtual domain for my email?
Yes. We offer a virtual domain for email such as email@example.com
You will have a list of as many names as you would like and a mapping
file to forward email to these accounts. This allows your company
to change ISP's as often as you wish without changing your real
email address. The price for this service starts at $250 per year and
included 10 pop accounts and 10 reflector accounts. You are not allowed
to perform mass mailings (SPAMs) with this account.
We can map the entire domain and all email addresses to your other domains
as well with this package.
* Do you offer popmail?
You are not allowed to perform mass mailing (SPAMs) with this account.
* My current website doesn't have a domain name or email address?
We can solve problem and leave your current site alone and hosted where
it currently is. We will provide you with a domain that we will
register on your behalf and map your email accounts to this domain.
Prices are $100/year. NOTE! An initial $70 fee for 2 years is
also required to the internic for registration of this new domain.
You are not allowed to perform mass mailing (SPAMs) with this domain.
* Can I buy a link on Connections?
Yes and No.
If the page you want us to link to contains public
content and is not an advertisment for any company, we would be glad
to add links from our pages where appropriate to your page. We
may require a reciprocal link in some cases if you have a similar
target audience as ours.
* What are your hosting facilities?
On the other hand, if you are selling something, we would require
a $900 (firm) yearly fee (1 year paid in advance) and will locate the link where appropriate for
your business. This may be more than one location depending on
how applicable it is to our site. We do not require you to
offer us a reciprocal link from your web page.
We maintain a rack at
globalcenter with two 100MB/s switched handoffs filled with
high performance servers such as
Sun and rack mounted custom
designed web servers. There are no outages and spares are kept
online to handle peaks or for normal maintenance. We boast 99.999% uptime
measured since 1994. This superior availability has allowed us to
maintain and monitor 11 online banks for availability and outages
since 1996. We also maintain mulitiple T1 (1.5Mb/s) connections to our
offices for backup capability.
* Do you provide DNS and SMTP secondaries?
Yes. $75 per domain. This includes your mail secondary. We reserve
the right to increase the fee substantially for sites that maintain
high SMTP outages and therefore use our our backup mail servers as
spare disks. You are not allowed to perform mass mailing (SPAMs)
with this domain.
* What if I perform mass mailings?
First. Do not do it. As you can see from above, we do not allow
any mass mailings which is to protect us from acceptable use policies
that we have signed with our upstream providers. If you did,
you would have violated these acceptable use policies that we have
signed and the acceptable use policy with us. You will be required
to pay all fees and penalities associated with this act including
damages to 3rd party recipients. In some states, there are very
high penalites for each instance (recipient) so please be careful
of any unsolicited mailings. In general, the fees are approx $500
per recipient not including damages. Please ask if you are unsure.